Most orders are shipped the Next Business Day after we receive payment for your order. Credit Card Orders are processed immediately. Orders placed after 2 PM EST are likely to take an extra day. Due to the fact that our rubber stamps are custom made to order we could experience delays due to manufacturing error. (if your stamp is not perfect we remake it until we get it right. This is a possible 2 to 3 day delay.) From time to time one of our many industry leading policy''s will be noticed by a journalist and a news story will increase our sales hundredfold.

We guarantee the products against defects in materials and workman ship. For products that we distribute for other vendors including marking systems which are those products carry an additional warranty of the manufacturers and are subject to conditions and terms in their respective warranties. It is important to understand that with capital equipment items warranties generally contain conditions requiring proper operation and maintenance of the equipment. Most warranties are written to protect you the customer against defects. Damage caused by carelessness or improper procedures generally is not covered by the warranty. Our company will upon request provide advance copies of manufacture warranties for capital equipment.

When you want to place an order with our company you can verify that this is indeed a secure connection by two methods. You can tell whether a document comes from a secure server by looking at the location field otherwise known as the universal resource locator. If the URL begins with https:// instead of http:// then the document comes from a secure server. If you are using Netscape Navigator you can also verify the security of a document by examining the security icon in the bottom-left hand corner of the Netscape Navigator window. Normally there is a picture of a broken key on a grey background. This means that you are communicating insecurely. This is the way that it appears most of the time. When you go to our secure online order form you will notice that this key will turn into a solid gold key on a blue background.

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